Case study: Yarra Valley Water
The problem: Yarra Valley Water needed a PCI compliant direct debit, online and phone payment solutions, linked to their water accounts, to enable immediate and recurring payments and account balance enquiries.
The solution: SecurePay provided tailored SecureBill and SecurePhone services linked to the YVW systems for immediate payment and backed this up with stored card and triggered batch solutions for recurring direct debit payments.
“SecurePay has provided Yarra Valley Water with credit card processing payment services since 2003. Since the implementation of SecurePay we have significantly improved the level of service provided to our customers paying their account via the Internet and over the Phone. The transaction response times, customer service and support mechanisms have been key factors in the ongoing success of the partnership. SecurePay have been very responsive to our needs and continue to deliver high levels of service to our Customers”
Allan Cole, Manager Billing & Collection
Making it easier and safer for your customers to pay on time
- Fully PCI DSS compliant solutions available
- Payment solutions covering internet, phone, call centre & scheduled payments
- Accept payments from credit, debit and charge cards
- Instalment payments from card and bank accounts
- Tokenisation to safely and securely save payment details of your regular customers
- Fully customisable surcharging
- Easily integrates with your existing debtor and biller system
- Advanced reporting through our Merchant Login
To discuss your individual requirements and to obtain an account, please contact our sales representatives
Customer Payment Options
No matter what your business requirements, SecurePay has a secure and reliable payment solution that will suit.
iFrame, hosted page, API
Your own 1300 number
with multiple customised
PCI DSS compliant
mobile web solution
Process via Virtual
From credit and
debit card and
Search, Report & Reconcile
- Fully customisable daily transaction reports makes integration to your debtor and billing systems simple
- Bank reconciliation is made easy through a simple online tool
- Our Merchant Login simplifies client management functions such as searching for transactions, answering payment inquiries or authorising refunds.