E-Commerce
Glossary of Terms
   
Acquiring Bank A bank having a business relationship with a merchant and receiving all credit card transactions from that merchant. This can also be called a merchant bank.
Batch Validation The accumulation of captured transactions waiting to be settled.
Card Issuing Bank This bank provides the customer's credit card. The merchant's acquiring bank completes a credit card transaction with this bank.
Charge-Back Credit card transaction billed back to the merchant who made the sale. Charge-Backs occur when a credit cardholder disputes a charge on their bill by claiming the product was never delivered or the cardholder was dissatisfied with it in some way.
Digital Certificate Virtual fingerprints authenticating the identity of a person. The certificate itself is simply a collection of information to which a digital signature is attached.
Digital Signature Piece of data sent with an encoded message to uniquely identify the originator and verify the message has not been altered after sending.
Encryption Coding placed on messages sent across the Internet. The coding scrambles the message making it difficult to be attacked by hackers. SSL has built in encryption to code the messages that can only be unscrambled by a server with a digital server ID.
IP Address Internet Protocol address. Every system connected to the Internet has a unique IP address, which consists of a number in the format A.B.C.D where each of the four sections is a decimal number from 0 to 255. Most people use Domain Names instead and the network and the Domain Name Servers handle the resolution between Domain Names and IP addresses. With virtual hosting, a single machine can act like multiple machines (with multiple domain names and IP addresses).
IVR Interactive Voice Response. An IVR is an automated telephone answering service which prompts your caller to enter information using their phone's keypad. This service can be used to take credit card payments by prompting users for an Account Number, and Amount, and a Credit Card Number. SecurePay's software will then process the payment in real time, and play back a message to the caller stating whether or not the transaction was successful.
Java Runtime Environment Some SecurePay software requires the Java Runtime Environment to be installed on the user's computer. The JRE is freely downloadable software from http://java.sun.com/ and allows SecurePay's software to be portable to any operating system. The software is small and runs in the background of SecurePay's software.
Merchant ID

When you apply for your Internet Merchant Account with your financial institution, they will issue you a Merchant ID which you must supply to SecurePay. SecurePay refers to this as a Bank Merchant ID.
SecurePay will also issue you with a Merchant ID, uniquely identifying your business as a SecurePay Merchant. This is referred to as a SecurePay Merchant ID.

Merchant Service Fee A fee the acquiring bank pays to the card-issuing bank to process a transaction involving the cardholder's account. This fee is regulated by MasterCard and Visa and is a percentage of the total transaction.
Online Authorisation The act of ensuring that the cardholder has adequate funds available against their line of credit. A positive authorisation results in an authorisation code being generated, and those funds being set aside. The cardholder's available credit limit is reduced by the authorised amount.
Periodic Payment A payment which is made regularly, e.g. weekly, fortnightly, monthly, etc., from the same credit card. SecurePay can set up periodic payments to be deducted automatically when due.
Public Key Cryptography Public Key Cryptography uses a pair of related keys-a public key, which is freely distributed and can be seen by all users; and a corresponding unique private key, which is kept secret and not shared among users. Thereby ensuring privacy and verifying the identity of the sender. These keys can be gained from a Certificate Authority (CA) such as VeriSign, Inc.
Real Time Transaction The customer visits your web site and selects the products or services to be purchased. Order information and credit card details are entered. The credit card transaction is then processed immediately through a completely automated system with no human intervention, and returns a response from the bank within seconds.
Shopping Cart Software that facilitates easy selection and payment for multiple products purchased by a customer from a merchant's web site.
Settlement Date A date returned by the Acquiring Bank for each transaction denoting the date when the approved funds will be trasferred from the customer's account into the merchant's account.
SSL Secure Socket Layer. Method of encrypting web pages, and data sent via web forms. Uses 128-bit encryption. Secure web pages are denoted by a small padlock in the bottom right corner of your browser, or a URL beginning with "HTTPS" instead of "HTTP".
Terminal ID A number supplied by your bank which maps your transactions to a terminal at your bank. Only one transaction may be processing through a single terminal ID at any one time, however multiple terminal IDs may be issued to you upon request from your financial institution. When your transaction volumes become high, SecurePay will begin using additional terminal IDs which you supply us with to enable simultaneous payment processing through SecurePay.
Transaction Fee A fee charged by the processor for processing credit card payment sessions and validations on the payment gateway.