E-Commerce
Application Procedure
   

Bank Applications

Merchant contacts chosen Bank and Card Service Provider (Amex / Diners / JCB), to set up an"Internet Merchant Account" configured for SecurePay use.

Contact details can be provided by SecurePay if required.
Merchant supplies financial information to establish merchant account, completes documents, subsequently signs and returns "Letter of Offer" to the Bank.
Merchant follows up with Bank and Card Service Providers until merchant accounts are established.
When advised by their Bank, Merchants provide SecurePay with Internet Merchant Account Number & Terminal Identifiers.

Amex/Diners/JCB setup is via Bank except for Westpac & CBA Merchants who forward card service provider ID's to SecurePay for setup.
 

SecurePay Applications

Merchant applies for SecurePay services
Documents required for new merchant setup
1. Merchant Application
2. Merchant Agreement
3. Connection Fee Payment
Live setup cannot be processed until payment and completed documents are received
All documents are forwarded to: SecurePay Business Support.
Fax To: 03 9629 5550
Mail: PO Box 190, Flinders La, Melbourne 3000
Email: support@securepay.com.au
SecurePay Business Support enters merchant details and requests software to be forwarded by Client Tech Support for test server access and subsequent live connection and processing
Merchant / Developer now liaises with Client Tech Support for help as required
SecurePay configures test set up, tests live transactions and emails Merchant / Developer with details to finalise connection and processing. Merchant changes network address to live server, tests live transactions and services available via the Merchant Login on the SecurePay website
Merchant processes live transactions and receives regular reports, contacts Client Tech Support, PH: 1300 786 756 when technical assistance required.