SecureIVR is the simplest way to take credit card payments by phone. The merchants' own fully-automated service prompts customers throughout the payment process, and after answering just a few short questions the customer receives an approved or declined message from the bank.

Recorded messages mean merchants do not need to pay staff to answer calls, and the scripts are fully customisable to suit an individual merchant's needs. IVRs run 24 hours a day, meaning merchants are always open for business, and customers can make payments at their convenience.

Payments are also faster using IVR, since customers do not interact or chat with an operator.

This payment method means merchants do not need to install or maintain any hardware or software. Plus, SecureIVR runs through the same payment system as all SecurePay's online transactions, so if you wish to take payments via IVR as well as through your company website, all transactions will be reported back to you in one file the following morning. This makes balancing your books, and archiving data, much simpler.

For merchants who wish to take payments by phone, SecureIVR is easy to set up, inexpensive to run, requires no maintenance, and is available 24 hours a day.