Call us now on 1300 786 756

Contact us

What would you like to contact us about?

I need
to set up a new account
I need
technical assistance
I need
to query or pay my account

 

   Sales team

  • New merchants
  • SecurePay products

 

   Support team

  • Technical support
  • Integration assistance

 

   Accounts team

  • SecurePay Invoices
  • Updating contact details
  • SecurePay invoices can be paid online here

 

 

   Phone: 1300 786 756                                 (option 1)

   Fax: 03 9629 5550

 

 

   Phone: 1300 786 756                                 (option 2)

 

   Phone: 1300 786 756                                 (option 3)

   Fax: 03 9629 5550

    

   Hours: 8:30am to 5pm
               AEST/AEDT
               Monday to Friday

     

   Hours: 8am to 8pm
               AEST/AEDT
               Monday to Friday

  

   Hours: 8:30am to 5pm
               AEST/AEDT
               Monday to Friday

 

 

Outside of business hours?
Please email us below

Email sales

 

 

Outside of business hours?
Please email us below

Email support

 

 

Outside of business hours?
Please email us below

Email accounts

 

Postal address

SecurePay Pty Ltd
PO Box 190
Flinders Lane Post Office
Melbourne
Victoria
8009

Emergency after hours system support for service interruptions

Phone: 1902 212 279 ($2.75 per minute. A higher rate applies to calls from mobile phone, payphone, or both).

Hours: 8pm to 8am AEST/AEDT Monday to Friday, 24 hours Saturday, Sunday and national public holidays.

Password reset

For login password resets, please click here


Why do I need an online payments solution?

An online payments solution allows you to accept payments securely via your website, giving your customers peace of mind and minimising your business risk.

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Why is SecurePay your best choice?

Get online fast, with less hassle. SecurePay Online Payments has a simple online application process, with no visits to banks.

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