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Accepting payments through your app or website is simple with SecurePay. Our user-friendly guides make integration effortless and all the information you need to get started is right here.

SecurePay Online Payments combines the two essential elements required for accepting online payments:

1. An internet merchant account that manages the transfer of funds between your customer’s credit card and your bank account.
2. A payment gateway, to ensure that credit card data is transmitted securely between the internet merchant account, bank account and card providers.
If your client already has their internet merchant account, SecurePay can provide a stand-alone payment gateway. Get in touch with our locally-based team to find out more: 1300 786 756.

SecurePay allows the processing of Visa (credit and debit), MasterCard (credit and debit), American Express, Diners Club, and JCB. PayPal is also available as a payment method on the SecureFrame and Direct Post integration methods.

SecurePay’s Payment Server runs 24 hours a day, every day, so businesses never miss a sale. Our environment is monitored 24/7, ensuring maximum uptime for your clients.

SecurePay allows online refunds to be processed using the stored card from the original payment. Refunds can be performed at any time, and can be a full or partial refund of the customer’s payment amount. Multiple refunds may be performed on a transaction until the balance of the transaction is zero. Refunds can be performed through the SecurePay’s APIs or online from our merchant login facility.

A preauthorisation allows reserve funds on a customer’s credit card for five to 10 days, depending on the cardholder’s bank. During that time, you can complete the transaction to capture the funds. The customer’s bank will normally free up preauthorised funds that have not been completed within three days, making these funds available to the customer, and no longer reserved.

Only a cardholder can release funds reserved on their card. They must call their issuing bank and request release of the preauthorisation. SecurePay and merchants do not have the authority to release funds reserved on a customer’s bank account.

Depending on the product or service provided, you can use SecurePay from any HTML website, or from any code capable of sending secure information over the internet. You can either develop your own interface to our APIs or use an off-the-shelf solution that already integrates to SecurePay. See our supported shopping carts for a full list of integrated partners.

Yes. The SecurePay payment system can be integrated within a website so that the look and feel is retained. Many of our products allow customisation.

SecurePay can send an optional ASCII file to a nominated email address every morning by 3am (AEST). This report contains details of all transactions passed through the SecurePay payment gateway. If more than one SecurePay product is used (i.e. phone payments via IVR and internet payments via their website), transactions through all products are compiled into one itemised report each day.

The reports are fully customisable and can contain any transaction details that SecurePay stores itself. We can insert header and trailer line, as well as provide the total number and total value of all transactions for the past 24 hours. Australia Post has four different file formats and all of these can be replicated by SecurePay.

Yes. Just as anyone travelling overseas is able to pay for goods and services with their credit card, any cardholder with an appropriate card may make a payment using SecurePay. The transaction is conducted in Australian Dollars and the foreign currency conversion is then handled by Visa or MasterCard.

Yes. Our comprehensive bank links means that both merchants and customers can expect to receive a response from the bank through the SecurePay system immediately upon payment.

Yes. SecureBatch allows clients to upload a list of transactions, which will be processed at 5pm (AEST).

No, there are no fees to connect to our payment solutions. Clients will pay fees according to their payment plan.

SecurePay encrypts all transaction details before sending them across the internet, so the details of the message cannot be seen by anyone except SecurePay’s payment server.

Our hosted payments page products are easily integrated in to your client’s website. When the site sends customers to the customised payments page, the customer fills in their credit card number in a secure form and we send the payment to the bank and provide a receipt page. Compare our hosted products to find the one that suits your client.

SecurePay uses a 128-bit digital server certificate provided by VeriSign™. This level of encryption is currently considered realistically unbreakable.

Yes, they can simply log in to our merchant login and navigate to Accounts receivable –> Take a payment –> Cards and complete the form. The transaction will be processed straight away. The authorisation result will be returned by the banking network.

Our team is on hand to help

Want to get started or learn how you can boost your business and your client’s payment experience? Get in touch today!

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