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FraudGuard

SecurePay's FraudGuard improves merchants' ability to detect fraud and fraudulent transactions before they occur. Stopping fraudulent transactions also helps to minimise and avoid chargebacks from the bank. FraudGuard lets you easily set up your own fraud screening rules from within the merchant login.

Why use FraudGuard?

  • You can use rules to help detect fraudulent transaction patterns and decline further fraudulent attempts.
  • You do not need to screen every transaction manually.
  • Transaction patterns are analysed in real time.
  • Review your fraud results via the merchant login to streamline your FraudGuard rules.
  • Choose to be notified by email if a transaction is flagged as fraudulent.
  • Choose to process fraudulent transactions later, if you desire.

FraudGuard is one method for online merchants to combat fraud. Another method is 3D Secure. More information on online security best practice can be obtained from the Australian Payments Clearing Association (APCA).

FraudGuard lets you customise your own fraud rules:

Country

  • Allow or decline transactions from selected countries.

Purchase amount

  • Set a minimum per transaction amount.
  • Set a maximum per transaction amount.

Customer IP location

  • Check to see that the customer is trying to hide their location by using an open IP proxy.
  • Ensure the customer's IP and the card-issuing bank are from the same country.
  • Check to see if the country of the customer's IP is from a high-risk country.

Customer billing settings

  • Ensure the customer's IP and the card-issuing bank are from the same country.
  • Check that the country of the customer's IP matches the delivery country.
  • Ensure that the delivery and billing countries match.
  • Check that the customer's email is not from a free domain, such as Hotmail or Gmail.

Transaction screening rules

  • Limit the number of transactions coming from same issuing bank in a set time period.
  • Limit the number of declined transactions from same customer IP.
  • Limit the number of transactions from same customer IP.
  • Limit the number of transactions from same credit card number.
  • Detect low transaction amount followed by high transaction amount on same card.
  • Limit the number of transactions coming from the same customer email.

Fraud score

FraudGuard uses a points system to allow merchants to completely customise their fraud settings. If the fraud score exceeds 100, then the transaction will be flagged as fraudulent and not passed to the bank. Merchants can set up FraudGuard to send an alert email or block the transaction when it has been flagged as fraudulent.

Merchants can easily view fraud scores when generating a transaction report via the merchant login.

FraudGuard is available with most SecurePay interfaces.

Call our sales team on 1300 786 756 to activate FraudGuard on your payment gateway facility.


Why do I need an online payments solution?

An online payments solution allows you to accept payments securely via your website, giving your customers peace of mind and minimising your business risk.

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What is SecurePay Online Payments’ pricing?

There is a flat pricing structure of 2.4 per cent per transaction on domestic Visa and MasterCard payments. There are no sign-up or set-up fees, and no monthly or annual fees.

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